Policies for BLS – HCP Course
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Office Hours: 9AM – 4PM Monday to Friday excluding holidays and stats. Course Hours: Courses are delivered on weekdays, weekends and holidays as per the schedule of each course illustrated on the Breath for Life website (www.breathforlifeinc.com). Course times may differ from office hours. Location: Breath for Life operates at 4443 – 99 St. Edmonton Alberta (T6E 5B6). Parking: Parking is free in the Breath for Life stalls at the front and back of the building. Please be mindful of how you park to maximize all available spots. There is also ample street parking (walking distance) available on 44th and 45th Ave. Access to the building is the back entrance where you will be signed into your course. The door is marked: “Student Entrance”. Please DO NOT park in “Access Insurance” stalls or any other tenant designated stalls on weekdays (Monday – Friday); parking in these stalls is acceptable on weekends only. Contact: If you need to contact Breath for Life please email: breathforlifeinc@shaw.ca or breathforlifeinc@gmail.com Communication is required by email to keep a record of any and all correspondence. |
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Welcome to Breath for Life! Breath for Life thanks you for taking the time to review its policies around your course registration before submitting payment. Entering your name, initials, a representative acting on your behalf and/or random letters/numbers/characters in the space provided on the Registration Form, which prompts you to read and accept the policies, confirms your acceptance of the following policies as reasonable. Based on the acceptance of these policies and your registration payment, you have now entered into a contract with Breath for Life and the policies outlined will serve as a template to achieve a win/win resolution.. Please note: the following policies apply to your reserved seat based on your registration payment (cost of the course) for the date and time which you selected and does not apply to a future date unless guided by policy. As the price point of this course is below market value, to make this course attractive to all Health Care Providers, the policies will apply without exception. Breath for Life is bound to be fair and transparent, based on governing body oversight, and will apply these policies with impartially and equality. Please note: Breath for Life reserves the right to change these policies without informing the registrant of a change and the most current policy change will be applied to any dispute or challenge. |
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| 1 | Punctuality | Being on time for your course is mandatory and it is expected that you arrive on time. Late arrivals disrupt course delivery and based on governing body oversight 100% of course attendance is mandatory for certificates to be issued. If you arrive after the door is locked, for which you exceeded the time-frame around what would be regarded as reasonably late, access to the course you paid for will be denied and you will be regarded as a ‘no show’. No refund/credit, reschedule or accommodations will be considered based on a late arrival. The expectation is that participants arrive before their course starts. Breath for Life opens its doors to the public 1/2 hour prior to the course start time; please arrive early and take advantage of prime parking. |
| 2 | Contact | Breath for Life can be reached by emailing breathforlifeinc@shaw.ca. Priority will be given to emails. Any and all correspondence, regardless of reason or need, must be in writing. Breath for Life’s commitment is to respond to your email within the same business day:
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| 3 | Attendance (no show) | Your registration payment (cost of the course) reserves a seat for you, specific to the date and time of your course. If you do not attend (no-show) your course on the day(s) of your course, for whatever reason, no refunds, credits or accommodations will be considered: this applies to informing Breath for Life of your absence on the day of the course, after the course and to arriving late for your course. |
| 4 | Final Sale Status |
Final Sale status is given to your registered course:
Final Sale means that Breath for Life Inc has no obligations to issue refunds, credits or provide accommodations during this period of time. |
| 5 | Cancellations and Reschedules |
As per Point 4, if you request to cancel, reschedule or postpone your registration, due to unforeseen circumstances, within the final sale window of the course no refunds, credits or accommodations will be honored. Given this the following applies whether a course has been marked as ‘full’ or not on the website.
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| 6 | Substitutions | Regardless of the above, if you are able to transfer and surrender your course registration to someone else please email the office the name, email and course details around this transference and your registration will be transferred to that person. By surrendering your reserved seat to someone else you accept the loss of a refund/credit. An email will be sent confirming the transfer to both parties involved. This transfer is final sale. When the transfer has occurred, if that person requires to cancel, reschedule or postpone no refunds/credits or accommodations will be permitted. |
| 7 | Minimum # | Breath for Life’s commitment is to deliver the course that you register into. Based on minimum number enrollment requirements imposed on Breath for Life by its governing bodies, on the rare occasion that a minimum number of registrants do not enroll in a course, Breath for Life will inform the registrant(s) of this occurrence. Breath for Life will email the registrant(s) within two business days of the scheduled course start date and reschedule you into a future course corresponding to a date that is scheduled on the relevant course page. The course must be completed within 30 days of the original course registration. If a date does not work, Breath for Life will refund your registration payment. |
| 8 | Incomplete Course | If you do not complete your course, or decide to leave your course, within the timeline of your course, regardless of reason, no refunds/credits will be issued. You will be required to reserve a future seat at the registration cost (cost of the course). You are required to attend 100% of your course to be certified. |
| 9 | Safety | To keep our school safe and clean for everyone, shoes worn outside must be removed at the door. Outside footwear is not allowed within the Breath for Life premises. Please bring a change in footwear so that you will be comfortable throughout the day. Breath for Life takes pride in delivering your course in a facility that is cleaned to a very high standard. |
| 10 | Materials/Items | Purchased materials are final sale. You must request your purchased material at the course. If you leave purchased course material behind it will be your responsibility to arrange a pick up time. Any refund requests around forgotten material will be denied. Alternately, you may make arrangements to pick up your material or request shipment of your material at the set rate of $45.00+tax by emailing: breathforlifeinc@shaw.ca. Items left behind will be held in lost and found for no more than 2 weeks. If email communication around the item is not received within this time frame, Breath for Life will either discard the item or donate it. |
| 11 | Respect | Breath for Life has the right to work in a respectful environment. Behaviors that are regarded as unkind and disrespectful will not be tolerated. This will result in an immediate dismissal from your course without a refund, credit and/or accommodation. The expectation of respect also applies to email communications. Please communicate politely and respectfully. Respect of Facilities: behaviors that would suggest disrespect of Breath for Life’s facility, property, equipment, etc will also not be tolerated. |
| 12 | Unforeseen Circumstances | If you are unable to attend your course (no-show) for whatever reason, and notify Breath for Life of your absence, on the day of the course, after the course has started and/or finished, Breath for Life will not entertain negotiations around the absence and no refunds/credits or accommodations will be permitted.
By accepting the terms and conditions of your registration, which forms a contract between you and Breath for Life, you accept that Breath for Life Inc will follow the terms and conditions of this policy even if life circumstances change. |
| 13 | Certification |
Upon successful completion of your course, Breath for Life advises The Heart and Stroke of course completion. The Heart and Stroke issues certificates directly to the registrant’s Heart and Stroke account which is defined by either the email that you provided Breath for Life Inc when you registered into your course or the Heart and Stroke number that is assigned to you based on past Heart and Stroke course registrations. Breath for Life does not issue certificates and it is the responsibility of the registrant to access their certificate and if required to show proof of certification to an employer. |
| 14 | Account Management |
The Heart and Stroke does not allow its course providers to make changes to your account. Providing accurate information matters so that your account is set up correctly. If an error is made, when inputting your information into the Heart and Stroke, we will contact the Heart and Stroke to have the error corrected. If the registrant requires a correction to be made to their account because of a name change, email change, etc. the registrant will be required to contact the Heart and Stroke directly. |
| 15 | Special Accommodation Requests |
Special accommodation requests must be made to breathforlifeinc@shaw.ca. This will include the need for a table and other incidentals. Breath for Life will not accommodate late arrivals beyond 10 minutes past the start time and our doors open to the public 1/2 hour prior to the course commencement time. We will not accommodate the presence of extra visitors, children or adults, who have not paid to be in a classroom. Our responsibility is to deliver the course that you registered into and not to those who think it is okay to stay throughout the time period of the course within our lobby. Those dropping off a person to attend a course, children, etc will not be allowed to stay during the delivery of a course unless their presence is paid for. |
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