Course Policies

By entering your name onto the registration form you accept and understand that when you pay for your registration you have reserved a seat to attend your selected course on the given date and time (please ensure you understand the date and start time of your course) that you have chosen. This reservation does not apply to any other date or time. Your course is confirmed and Breath for Life commits to reserving your seat and delivering the course you have registered into. Please read the following policies that apply to your registration.

As the province has lifted restrictions allowing the general population to enjoy public life once again, Breath for Life will no longer make accommodations around covid. You are required to give Breath for Life ample time to reopen your reserved seat to the public so that another participant may occupy the reserved seat that you are vacating. Alternately, if you know of someone who can occupy your reserved seat, this will be allowed and your registration can be transferred to that person. If your seat remains vacant, Breath for Life will not allow for a reschedule and the policies outlined below apply.

If you have registered into a Blended Learning course (online modules with an in-class skill session) please scroll down to the Blended Learning header below to read the policies specific to Blended Learning.

General Policies: Breath for Life has business hours during which emails will be answered. If you email Breath for Life outside of its business hours a response will be emailed to you the next business day. Communication around your reservation must be emailed to breathforlifeinc@shaw.ca to create the required documentation. Cancellations or reschedule requests by voice mail will not be honored. Breath for Life will not entertain or acknowledge unkind and demanding emails over disputes around your reservation. The following policies apply to your reservation:

- 1. Breath for Life’s commitment is to reserve a seat for you the registrant and deliver the course that you registered into. Your reservation is for the specific date and time that appears on your confirmation – the date you registered your course. The following policies apply to your reservation:
  2. Being on time is mandatory. Late arrivals are disruptive at several levels and being on time for your course is important. It is recommended that you arrive within 30 minutes prior to start time. If you arrive late for your scheduled course and the building is locked entry into your scheduled course will be denied and no refunds or credits will be issued. Any request for a reschedule will be at full fee. Please check your confirmation/notification receipt or the Breath for Life website for the date and start time of your course. Late arrivals are disruptive to the students who arrived on time, the instructors and other internal processes.
  3. When a course is marked as full on the website, no refunds/credits will be issued for cancellations, reschedules or postponements. Your registration into a course reserves a seat for you at the predetermined course cost. Breath for Life protects your reserved seat from being occupied by another person and commits to delivering the course that you registered into.
  4. If you contact Breath for Life Inc about cancelling, rescheduling or postponing your course two business days prior to your course or after your course has started (regardless of whether the course is marked as full or not) you accept that you have forfeited your fees; no refund or credit will be issued.
  5. If you contact Breath for Life, about a cancellation or reschedule after business hours your request will default to the next business day.
  6. If a course is not marked as full, if you cancel or reschedule your course, regardless of when you registered, within 10 business days, prior to the 2 Business Day window (number 3 above), an administration fee will apply (only one reschedule will be permitted).
  7. If you decide to cancel or reschedule your course, regardless of when you registered, so long as the course is not marked as full, prior to the 10 business day window a processing fee of 25% will apply to a cancellation request only. You may reschedule within this period without penalty (only one reschedule will be permitted).
  8. If you are able to transfer your registration fee to someone else (substitutions are accepted) please email the office their information and your registration will be transferred to the designated person. This transfer is final sale with no refund. When your registration has been transferred, if you require to register into a future course a full registration fee will apply.
  9. Only one reschedule will be permitted if granted. Any other reschedule or cancellation requests will not be honored and no refund or credit will be issued.
  10. If a postponement or reschedule has been approved, you must complete your course within 30 days. This 30 day extension does not apply to renewal certificates. If your certificate expires in this period of time you will be required to take a full course (applicable course difference and admin fee apply). No allowance will be given to complete your course after 30 days and refunds or credits will not be issued for courses not completed after this 30 day period. You will be required to register into a new course at the listed registration cost.
  11. No reschedules, credits or refunds will be permitted if your absence or lateness (when the door is locked you will not be granted access into your course) is due to inclement weather, car troubles, public transportation issues, work related conflicts, forgetting about your course or any concerns outside of Breath for Life’s responsibility. Breath for Life’s responsibility is to deliver the course you registered into. Your responsibility is to attend your scheduled course based on the reservation of your seat.
  12. Some courses require a minimum number of participants to deliver the course. Breath for Life reserves the right to reschedule a course when minimum participant numbers are not met as mandated by its governing bodies. This includes: Professional Responder, Leadership courses, BLS and ACLS.
  13. If you book into a holiday weekend your booking is considered final sale and any consideration to cancel, reschedule or postpone the course will result in a loss of your registration fees. No refund or credit will be issued.
  14. If you do not complete your course, or decide to “no-show” for any reason, no refunds, credits, reschedules or postponements will be allowed. You must rebook into a future course at full cost.
  15. Please ensure that your course selection is correct and that if you are taking a recert course that your card is not expired. You must bring your certificate to your course. If your certificate is expired prior to your course start date, you will be required to take a full course. Breath for Life will not honor expired certificates and Breath for Life will only check your certificate on the date of course commencement. If you rescheduled your course and you are expired prior to your attendance, you must take a full course. Your certificate must not be expired on the dates that you take your course. The difference between the cost of your original registration and the full course cost will be charged to you. Breath for Life does not extend your certificate expiry date when a reschedule is requested.
  16. If you selected an incorrect course, Breath for Life will try to accommodate a change in your course within the same time period as your booking: the difference in cost to transfer you into the required course will apply. If Breath for Life cannot accommodate a transfer into the required course within the same time period that you registered into the course, a course cost difference and administration fee will apply to switch you into a new course date. If Breath for Life cannot accommodate you within the period of your booking and you decide to cancel based on this, no refund will be issued. If Breath for Life is able to accommodate you within the period that you registered and you decide to leave the course a full fee will be charged to book you into another course and no refund will be issued. Breath for Life will not issue refunds for an incorrect course booking.
  17. All purchased course materials are final sale and you must request your materials at the course by showing your receipt.
  18. These policies apply regardless of when you booked into your course (ex: same day bookings, within 2 business days, etc).

Blended Learning:
These policies are in addition to the policies specified above:
1. When the Canadian Red Cross Modules have been released to you any request to cancel, reschedule or postpone will result in a loss of your registration fees. No refunds will be returned. If you register into a course over the weekend or the evening prior to your course and the on-line modules have not been issued to you, the policies outlined above apply. Modules may be completed after the in-class skills session and an inability to complete your modules, for whatever the reason, will not be accepted as a reason to reschedule or cancel your in-class session.
2. If you miss your scheduled in-class session but have completed the modules you may register into a future in-class session. You have no greater than 24 hours to email a request to reschedule the in-class session. The administration fee or half the cost of the course (depending on the specific course), will be charged for you to register into a future date. A payment link will be emailed to you after your request to reschedule. No refunds will be issued. If you decide to register online and pay a full registration fee no refunds will be returned.
3. Online course modules will be emailed to you within one week prior to the course start date. Instructions on how to access your Red Cross online modules will be emailed approximately one week prior to your start date. Emails will be sent to the email that you provided when you registered online and this email will also be used to set up your Red Cross profile.
4. You must access these modules early to ensure that there are no technical glitches to getting into the Red Cross modules. Module completion left to the last minute does not allow the office to brainstorm technical difficulties especially when requests are made outside of business hours.
5. If you do not complete the modules prior to your in-class skills session, you may complete them after the in-class skills session. You have up to one week after the in-class skills session to complete the modules.
6. If module completion occurs after the in-class session you must email breathforlifeinc@shaw.ca to inform the office of your completion. Certification is awarded to you by the Canadian Red Cross when both the online module component and the in-class session are completed.

Reminder: Please bring indoor shoes or socks. For safety reasons, shoes worn outside will not be permitted in the training facilities. Switching your shoes in your vehicle and then wearing them to the building means your shoes were worn outside. All shoes worn outside must be removed.

Please note: Should the government reinstate restrictions, Breath for Life reserves the right to change course dates, delivery methods, etc to follow the restrictions imposed. No refunds will be returned for changes imposed by AHS due to covid. This applies to all policies.

These policies may change without notice. Policies reflecting the most current change will apply to your registration.